IBA Vending Corp

FAQ

Review many of the frequently asked questions around vending machines.

Our machines offer:

  • Credit/debit card reader in addition to taking cash and coins
  • Daily remote monitoring so we know if a product selection is running low
  • Energy-saving mode can be used so no power is wasted keeping drinks cold overnight if no employees are working
  • Ability to program the machine to provide employee discounts (e.g. to reward employees working on weekends)
  • SmartCard technology – we can upload/change machine settings quickly
  • Capability to add Entrée/Side Dish Vendor to machine for healthy meal options
  • Machines are compliant with the 2012 American’s With Disabilities Act (ADA) guidelines for vending machines
  • Machines are proudly made in the USA

Not a dime. These healthy machines are provided at absolutely NO cost to your business. In fact, not only do we provide the machine, but we also service and stock it on a regular basis.

There’s no special wiring or connections required; all you need is a standard 110/120 three-prong outlet.

6 feet tall, 3 feet wide, 31 inches deep; the Smart Mart would add 16 inches to the width of the machine.

My company will monitor, stock, and service the machine as often is necessary. We are well trained to ensure that the quality of service provided is far superior to anything you may have experienced before with other machines. We are residents of the community and are therefore eager to share our commitment to offering healthy products to your employees/customers.

Your company can be instrumental in the products that are offered. We believe it is important to provide a good variety of healthy products to satisfy everyone’s needs. We will initially fill the machine with the most popular healthy products selling in this area. Later, we will meet with you to

You’ll find a few listed below.

  • Hotels
  • Hospitals
  • Automotive Dealerships
  • Colleges + Universities
  • Mid to Large Size Corporations
  • Recreation Centers
  • Medical Facilities
  • Apartment Buildings/Condos
  • Sports Facilities/Arenas
  • Retirement Homes
  • YMCA’s/YWCA’s

These are just a few location types to mention.

We have gone through extensive training in several areas – including the operation and maintenance of the machine, nutritional guidelines, product management, inventory control, product sampling, etc. But the main thing is customer service – we are here to serve you and the patrons of the machine. We will provide you with a business card and a label on the machine with our contact
information should you ever need it.

The healthy products we provide are all national Name Brand items. These are the same products you can find on the shelves of your local health food grocer such as Whole Foods, Trader Joes, etc. Many of these healthier products are now going mainstream and can be found on the shelves of traditional grocery stores and even convenience stores. Not only do the products we offer provide healthier
alternatives, but they also taste great, and people really love eating them!

This depends on several factors. First we need to evaluate the volume of foot traffic on a daily basis. Next, we need to consider if there is competition from other vending machines located in your business if you have any. If these two factors confirm there’s enough demand for an additional machine, we will be happy to supply one to your business. Some locations such as large schools, businesses, colleges, etc. may have enough demand for multiple machines.

This depends on the specific contract. Many contracts are exclusive only to “traditional” vending products (e.g., Snickers, Coke, etc). Therefore, this doesn’t cause an issue as we can create menu plans of non-competing items to those in a different machine. The reality is that many vending companies claim they can provide healthier options, but very few do.

Most vendors will do one of two things; some vendors will leave a small amount of petty cash with a contact at your location so refunds can be dispensed if they occur. Our machines also can track what the machine generates and what is vended, which would allow the vendor to issue refunds at the point of service when they stock the machine. Use the QR Code on the machine to report an issue or our toll free number.

It usually takes about 1-2 weeks after our initial meeting to coordinate delivery and prepare for installation!

We ask that you sign a basic agreement that outlines the relationship between your location and us – just so everyone is comfortable. This contract has no time commitment. It basically states that we will be responsible for keeping the machine stocked and maintained.

Vending HY2100